Privacy Policy

At wigirl, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us. By using our site, you consent to the practices described below.

1. Information We Collect
We may collect the following information when you use our website or place an order:

  • Personal details: name, email address, shipping address, phone number

  • Payment information: credit/debit card details (processed securely through encrypted payment gateways; we do not store full card data)

  • Order history and preferences

  • Technical information: IP address, browser type, device information, and cookies

  • Communication records: emails, messages, and feedback you send us

2. How We Use Your Information
We use your information for the following purposes:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Send order and shipping confirmations, updates, and tracking details

  • Personalize your shopping experience and recommend products you may like

  • Send marketing communications (only with your consent)

  • Improve our website, products, and services

  • Prevent fraud and ensure website security

3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand customer preferences. You can manage your cookie settings through your browser.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in:

  • Payment processing (e.g., PayPal, Stripe)

  • Shipping and delivery (e.g., DHL, FedEx)

  • Marketing and analytics platforms (e.g., Google Analytics)
    These partners are required to protect your data and use it only for the services they provide.

5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights
Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Restrict or object to certain data processing

  • Data portability
    To exercise these rights, contact us at wigirl01@outlook.com.

7. International Data Transfers
As an international brand, your data may be processed outside your country of residence. We ensure all data transfers comply with applicable data protection laws.

8. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to secure all transactions.

9. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page with the effective date.

11. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please reach out to us at:
Email: wigirl01@outlook.com
Address: 123 Queen's Road Central, Central, Hong Kong

Thank you for trusting jarfire with your style — and your privacy.